Welcome to iLabkart. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with us on platforms like Facebook. iLabkart is committed to safeguarding the privacy of our customers and users in the medical field who rely on us for quality medical equipment.

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1. Information We Collect

a. Personal Information

When you browse our website, place an order, or contact us through Facebook or other channels, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Medical institution or business name (if applicable)
• Payment details (processed via secure third-party payment gateways)

b. Technical & Usage Data

We automatically collect:

• IP address
• Browser and device details
• Pages visited, time spent on site, and navigation behavior
• Interactions on our Facebook page (e.g., messages, likes, comments)

c. Cookies and Tracking Tools

We use cookies and similar technologies to:

• Provide a better user experience
• Analyze website traffic
• Personalize content and marketing messages

You can control or disable cookies through your browser settings.

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2. How We Use Your Information

We use your information to:

• Process your orders and deliver products
• Communicate with you regarding your orders or inquiries
• Provide customer support
• Send updates, offers, or important service information
• Improve our website and marketing efforts
• Comply with legal and regulatory requirements

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3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Delivery and logistics partners (to fulfill your orders)
• Secure payment processors (to handle your transactions)
• Service providers who help with website functionality and analytics
• Authorities when legally required (e.g., to comply with laws or protect rights)

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4. Your Rights and Choices

Depending on your region, you may have rights to:

• Access, update, or delete your personal information
• Opt out of marketing emails (via unsubscribe link or request)
• Object to certain types of data processing
• Withdraw previously given consent

To exercise your rights, contact us at [Insert Email].

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5. Data Security

We follow industry best practices to protect your data against unauthorized access, alteration, disclosure, or destruction. Your payment details are handled securely through trusted payment partners.

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6. Data Retention

We retain your personal data only as long as needed for the purposes outlined above, or to comply with legal, accounting, or regulatory obligations.

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7. Third-Party Links

Our website and Facebook page may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before providing any information.

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8. Children’s Privacy

iLabkart does not knowingly collect data from children under 13. If we become aware of such collection, we will delete the information immediately.

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9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be reflected on this page with a revised “Effective Date”. We recommend checking this page regularly.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@ilabkart.com
Phone: 7400383802
Address: 704/A, Kailash Business Park, Park Site Road, Vikhroli West Mumbai- 400007